There are many top jobs in the tourism industry that will be replaced by AI. This further helps the domestic and foreign tourism industry develop, replacing a large number of young workers.
Top jobs in the tourism industry that will be replaced by AI include: Tour guide, flight forecasting, data analysis, online customer service... Join 63Stravel to find out how AI will replace people in the field of tourism and travel in the future!
TOP jobs in the tourism industry will be replaced by AI
The development of AI in the tourism industry is extremely rapid, clearly shown in recent years. It is gradually replacing many human jobs in the future. Let's explore these jobs right below.
Tour guide
Currently, there are many museums, historical sites, and famous tourist attractions that are using AI technology quite a bit. To help tourists choose languages and explore tourist destinations through AI presentations without the need for tour guides. In addition, virtual reality devices have also emerged. Allows visitors to explore any famous domestic and foreign attractions without leaving home.
AI artificial intelligence applications gradually replace the tour guide's job
Online customer service
ChatBots at hotels and businesses in the tourism industry are also applying artificial intelligence to online customer support. Thereby, customers will have their questions answered quickly, anytime. Chatbots are powered to answer customers' problems through instant messaging applications.
Data analysis
The application of AI not only helps in customer care work. But they are also quite effective when collecting and interpreting data. At the same time, make quick and accurate conclusions about customers, business and pricing strategies. Thanks to AI, people can reduce information processing time, as well as fix errors during work.
Voice-based digital assistance
This job in the tourism industry is no longer strange to everyone, right? Artificial intelligence in travel and tourism provides voice-based digital support in a variety of forms. Specifically, voice AI is used in hotel rooms. Allows customers to ask questions or make requests, AI will answer immediately.
AI powers voice-based digital assistance in the travel industry
Flight forecast
When mentioning the top jobs in the tourism industry that will be replaced by AI in the future, it is impossible not to mention the job of flight forecasting. Through current data and scheduled flight data will. AI can analyze huge amounts of data to predict when flights will arrive and how long they will be delayed. Through artificial intelligence, people can access more accurate and reliable flight forecasts.
Media analysis
Artificial intelligence can replace humans in the future through social media. Businesses use AI to understand how customers interact with social media channels. Instead of checking and analyzing customer needs manually. With AI, people can quickly understand customers' emotions and needs more clearly and accurately.
Handling guests' luggage
AI is also increasingly expanding into security and passenger baggage handling. Using artificial intelligence to classify luggage, limit loss and errors during the process of receiving and transporting luggage to customers. In addition, artificial intelligence can also find lost or unclaimed luggage easily.
Face Recognition
Facial recognition in the travel and tourism industry is extremely important for security purposes. With artificial intelligence, this job has become convenient and automatic face recognition is fast. In just a few seconds, AI can accurately recognize faces, update information on the system immediately, ensuring safety. Now AI does this job very well and will probably be replaced in the near future.
AI technology helps recognize faces easily
Forecasting prices and demand
Besides searching for famous destinations worth visiting, people also tend to search for hotels and air tickets at the best prices. Accordingly, software supported by artificial intelligence can help people understand price fluctuations of services and products. At the same time, provide specific reviews and comparisons to help people have good, affordable travel.
With rapidly developing technology, in the future the top jobs in the tourism industry will be replaced by AI as suggested above. Hopefully the information will help you better understand the state of the tourism industry, as well as prepare and improve your skills to adapt to changes in the labor market.
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Update day
: 31/03/2024
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